Last week I had lunch in Leon – not that unsual as thousands of people eat in their every week!
What I wanted to highlight was not only is the food good to go with all the hype – but the staff have a pride in it that I have not seen for a number of years!
Chains having taken a real hammering recently but they set the bench mark for service and standards that are now considered the norm.
The manager who served me loved the fact that I have neve been to a Leon before – explained how it worked and made some recommendations.
The combination of quality environment, great food and serivce has left a really lasting impression and made me a real advocate – what do other people think or was a just a right person at the right time?
Following a career with Scottish & Newcastle, Slug & Lettuce and the Spirit group Paul formed Magnify marketing in 2005. Its aim to be a leading customer communications agency for the leisure and hospitality industry. Magnify Marketing has grown supporting large national organisations as well as leading edge independents. Proud of our team and work we always look to add value at every turn and be fun to work with..... as life is too short to be miserable!